Follow new updates and improvements to Puppet Vendors.
April 24th, 2025
New
Improved
Fixed
Weโve been hard at work bringing you some powerful new features designed to help you run your multi-vendor marketplace more efficiently. Whether youโre managing physical goods, digital products, or running a consignment store, these updates are here to make things smoother, faster, and more intuitive for both you and your sellers. Letโs jump in!
๐ฆ Package Dimensions
Shipping just got a whole lot easier. You and your vendors can now set pre-determined package dimensions for each product. This helps streamline shipping label generation and reduces manual entry errorsโespecially handy when fulfilling a high volume of orders. Product weight are also auto-populated along with your storeโs default weight unit.
๐ Address Manager
Say hello to smarter shipping! Our new address manager helps ensure accurate delivery with:
Built-in address validation
Auto-complete for faster entry
Support for multiple โship-fromโ addresses
Whether managing a distributed vendor base or having consignment locations, this feature covers you.
๐ฌ Realtime Chat
Communicate better, faster. Our new chat feature brings real-time messaging between:
You and your sellers
Potential customers and vendors
Say goodbye to lost emails and slow follow-ups. Use chat to give product feedback, clarify order details, or even talk payoutsโall in one centralized place.
๐ Shipping Profile-Based Calculation
Now you can take full advantage of Shopifyโs split shipping system. Assign shipping rates to groups of products based on vendor profiles, eliminating over- or under-charging customers. Itโs a smarter way to reflect your sellersโ real shipping costs.
March 18th, 2025
New
Improved
Fixed
Itโs been a busy couple of months, and we're excited to share all the powerful updates we've been working on. From enhanced vendor management to improved payout options, these changes are designed to make managing your business smoother than ever. Let's dive in!
The built-in sign up form didnโt previously have the ability to set required fields which could cause issues when it came to approving vendor accounts and maintaining a uniform vendor CRM data set. This fixes that and your vendors are required to complete these fields when signing up.
Managing large inventories is easier than ever with our new CSV Upload and Update capability. Vendors with Create or Update permissions can now seamlessly import bulk product data via CSV files.
Comprehensive Validation Checks: Our system automatically verifies data accuracy and compatibility during uploads to ensure all imported data is error-free and ready to use.
This powerful feature streamlines data entry and saves valuable time for your vendors.
Just like Shopify, you can now remove individual product variants. For example, if you offer a shirt in Blue / S, Blue / M, and Blue / L, you can now remove just the "Blue / M" variant without impacting the others. This gives you greater control over your product listings.
You can now fulfill items of an order by quantity which was previously not possible.
Our new barcode printing feature simplifies inventory management and product tracking. An ongoing list and additions of labels available. You can also reach out to support to request for more options as you need.
โ Print barcodes directly from the merchant or vendor portal. โ Supports popular options like Dymo, Zebra printers, and Avery print-at-home templates. โ Contact support to request additional label formats tailored to your needs.
This feature is perfect for consignors and vendors who need to manage inventory more efficiently.
Your vendors can now link their existing Stripe accounts to receive payouts directly. No need to create new Stripe accountsโjust connect and start receiving earnings effortlessly.
Previously available only as CSV files, automated reporting now includes PDF statements. This makes it easier to present clear, professional payout records to vendors and partners.
Our enhanced search capabilities now deliver faster, more accurate results when locating specific users or vendors. This improvement streamlines your workflow and helps you find key data with ease.
January 14th, 2025
Vendor Locations
Support to control the location where your vendors can update inventory. This directly impacts the Product listing page where only selected locations will be visible.
To restrict a vendor to one or more specific locations, go to Vendors โ Vendors โ pick a vendor click on settings, and scroll to the Locations section.
Bulk Product Uploads Via CSV
We are excited to announce the rollout of the highly anticipated CSV Upload and Update Capability for all vendors with Create or Update permissions. This powerful feature simplifies bulk data management by allowing seamless CSV imports.
One of the most challenging aspects of implementing CSV uploads is ensuring robust validation to guarantee data accuracy and compatibility. Weโve successfully integrated comprehensive validation checks to ensure that all uploaded data is immediately ready to use, eliminating errors and saving valuable time.
November 11th, 2024
New
Improved
Fixed
Webhooks and Zapier Integration - Automate Your Marketplace Workflows!
We're excited to announce that PuppetVendors now integrates with Zapier, allowing seamless connections with over 5,000+ apps to automate repetitive tasks. Connect your app to various tools without any code!
Use Cases:
Get Notified Instantly: Send order and vendor status updates to Slack or Telegram or Whatsapp to stay informed in real-time.
Accounting Simplified: Automatically send sales and order data to accounting platforms like Xero, FreshBooks, or QuickBooks.
CRM Syncing: Keep customer and vendor data in sync with CRMs like HubSpot or Attio to improve customer relationship management and follow-up processes.
โ Reach out to support for early access. Available to Enterprise customers only.
Vendor Impersonation for Effortless Dashboard Access (Available to customers on all plans)
You can now access any vendor's dashboard directly without creating a separate vendor account. This feature is a game-changer, enabling admins to streamline operations and assist vendors with greater ease and efficiency.
Quick Access: No need to create or log in to a different vendor accountโsimply โimpersonateโ a vendor with one click.
Seamless Troubleshooting: View exactly what vendors see, helping you to address issues or provide guidance faster.
Enhanced Efficiency: Save time by bypassing additional login steps, leading to a smoother operational flow for admins.
Available now. You must create an Admin account before logging in as a vendor.
With the upcoming Black Friday Cyber Monday sale, the team is putting in significant work to improve the infrastructure and stability of the platform scales with you during the BFCM sale period.
October 19th, 2024
New
Improved
Fixed
Vendor profile field selection
We have updated how the seller profile field selection works for relevant information to show up on your collections page. Visit the profile page under settings to update your selection. Update your Seller profile
Support for global deductions
You can now set up fees to be deducted for all vendors before commissions are calculated. you may also choose whether this deduction adds to or overwrites the existing vendor deduction. This setting will apply to all vendors.
You will find this setting under Settings โ Calculations - Global deductions
Bulk print packing slips, invoices and customer invoices
For the longest time, printing packing slips and invoices has not been the easiest process. That changes today. We have rolled out the ability for you to select order(s) and print the documents you need with ease. You still have full control over what documents can be printed by your vendors. You will be able to find printing capabilities on the order listings page, a specific order page, as well as fulfillment page.
Setting options for each of them is still under Settings โ Documents.
October 8th, 2024
Ability to auto-generate SKU generation
Added the ability to automatically generate SKU values for products. Users can now define custom prefixes and specify the desired length for SKUs. This ensures consistency and saves time when adding new products to the system along with the ability to easily identify 3rd party listings.
The SKU settings can be found under Settings โ Permissions
Cancel payouts
Introduced the ability to cancel historically made payouts. This feature allows users to correct payouts that were previously processed in error or need adjustments. The cancellation automatically updates the payout history and reflects the corrected balances across the system.
Vendor selector with search capabilities on Payouts
Introducing search selector. You can now filter through 1000s of vendors by simply typing their initials allowing you to get to your vendor with ease.
Significant improvements to vendor duplication logic
There should be no more vendor duplication issue if a vendor name matches exactly with what your you have suggested on your Shopify store and PuppetVendors.
September 26th, 2024
Mobile Push Notifications (BETA)
We've identified a challenge with real-time order notifications being blocked or delayed by certain email providers, such as Hotmail and Gmail. To address this, we've introduced mobile push notifications. This new feature ensures that your vendors receive order updates instantly, bypassing email restrictions for seamless and uninterrupted communication.
Reach out to support for early access
Shipping Label Improvements
Generating shipping labels was not as straightforward previously. We have made it extremely easy to generate a generic shipping label or one that is generated via Shippo.
Support for dimensionsย meta field data type. This will also tie into shipping labels as we can pre-populate the product dimensions for you to streamline operations.
Vendor approval workflow - now defaults to creating a new one and not assigning a user to a vendor. The capability continues to exist the same.
September 4th, 2024
Merchant Dashboard V2 - A complete overhaul
Reach out to support for early access
Enhanced Visual Overview: A fresh, modern interface that provides a clear and comprehensive view of your business performance.
Net Sales, Orders, and Refunds: Track your financial performance with real-time data on net sales, orders, and refunds displayed prominently at the top of the dashboard.
Commissions and Pending Payouts: Easily monitor commissions earned and payouts pending, keeping you informed about your earnings.
Revenue Chart: A dynamic bar chart displaying sales, refunds, and cancellations over time, helping you quickly identify trends and patterns.
Top Vendors by Sales: Identify your top-performing vendors.
Top Products by Units Sold: Track the best-selling products with a breakdown of items sold, units, and sales amounts, complete with product images for easy identification.
Easily link vendor profiles on Puppet Vendors to a Shopify collection
New date selectors: You now have built-in support for Year to date and quarterly selectors.
August 5th, 2024
New
Share media files with your vendors even for physical products
We often see you wanting your vendors or sellers to upload high-resolution photo or video files so you can send them for printing when an order comes in. You can now do that.
No more scrambling between tools like Google Drive, Dropbox, WeTransfer, or anything else or writing how-to instructions. Vendors can upload files right when creating a product.
August 1st, 2024
Improved
Support for True/False type meta-field
We have now added support for the true and false product metafields type. If enabled, you will find this at the bottom of any product create or update page.