Changelog

Support for True/False type meta-field

We have now added support for the true and false product metafields type. If enabled, you will find this at the bottom of any product create or update page.

Streamlined communication between you and your vendors

Introducing the Order Timeline. This intuitive feature allows you and your vendors to exchange messages and track progress every step of the way. No more getting lost in endless email threads or missing crucial updates!

The order streamlines

• Topic-based discussions with the help of event-types

• Sharing sharing for enhanced understanding

• Email notifications for updated timelines so both you and your vendors are instantly looped in on all updates

Default product permission checkbox fields respected only during product creation

Default values for Charge tax on variants, Track Inventory, and Continue selling when out of stock are now respected only during product creation and do not overwrite existing values set by the store or vendor.

Vendors/Sellers profile customization

Guide: How to activate your Seller profile

Profile Branding: Sellers can now customize their profile pages with unique branding elements. This includes the ability to upload a custom logo, select a theme color, and choose a background image to reflect their brand identity.

Contact Information Display: Sellers can easily add and display their contact information, including email address, and phone number (physical address is coming soon). This ensures customers have multiple ways to reach out for inquiries or support.

Social Media Integration: Sellers can link their social media accounts directly to their profile pages. Supported platforms include Facebook, Twitter/X, Instagram, LinkedIn, Youtube and more, allowing for seamless connection with their audience.

Profile Preview (coming soon): A real-time preview feature enables sellers to see how their profile page will appear to customers before publishing changes. This ensures that all customizations look perfect and function correctly.

Mobile Optimization: All seller profile pages are now fully optimized for mobile devices, ensuring a smooth and responsive user experience across all screen sizes.

Guide: How to activate your Seller profile

1. Infrastructure upgrade

   Due to the influx of new merchants onto the platform, there has been some syncing from when an order is received to when new order email notifications are sent to vendors. This issue is now resolved and designed to scale as the platform grows. You can also expect to see improved speeds when using the platform.

2. Data Accuracy

   The team has been on a hunt to nail down any edge cases in the system to improve reliability and data accuracy. This is an ongoing endeavor that the team is taking very seriously and will continue to see improvements.

Learning

Last month, we rolled out OneClick login to help mitigate any ongoing merchant/vendor log-in issues that might exist on the platform. However, we soon realized that this wasn't working well for us based on the incoming support requests from both vendors and merchants and we quickly decided to revert to the old system and went back to the drawing board to start over.

The process has been painful but it was something that had to be done. We have learned to keep things simple and have made significant improvements to the new and upcoming log-in system which will be rolled out later this month. There will be no changes or actions required from your end. The new system should just work out of the box.

1. OneClick Log in and Impersonation (Log in as vendor)

   We have overhauled the login capability for you and your vendors with a OneClick login experience where a single link will allow you secure access to the app. You can also bookmark it for direct access.

   In addition, a vendor account is no longer required to view your vendor's dashboard. Impersonation allows you to easily switch to see any of your vendor's dashboards in a single click.

2. Retry a failed payout using a different payout method

   You can now update the payout method and comment for a failed payout that was retried outside of the app.

   Learn more

3. Vendor Subscription - Yearly plan option now available

   

   The newly released Vendor Subscription now supports a yearly plan.

   Learn more

1. Select Vendors to track

   You can now select which vendors you wish to track and allow to show and used within Puppet Vendors and which ones you would like to ignore. Learn more

2. Vendor Subscription or Paywall

   You can now charge your vendors to give them access to the vendor portal. Increase revenue by earning from subscriptions and also field higher quality vendors onto your platform with controls like trial and grace periods and customizable feature lists. This is a FREE upgrade for all customers already on the payouts add-on.

   Learn more

3. Redesigned payout capability for vendors

   Your vendors can now enjoy the same simplified workflows and enhanced visibility into payment statuses. This was previously only available for you but it is now also available for vendors.

4. Control on Payouts for fulfilled or all orders

   Depending on your business, you may want to only pay your vendors when an order is fulfilled. This is now possible in payout settings on the payouts page. 

5. Vendor Collections Sync

   Historically, for products to show up on your Shopify collections page, you had to manually create collections and as you add new vendors, this process can be tedious and not scalable. The team has worked hard to make the creation and maintenance of vendor collections automated for you. 

   This option is available for you under the profile tab in settings.

Support for additional languages in the vendor portal. We now support 12 where we previously supported 8. Newly added languages are listed below.

• Korean (KO)

• Japanese (JA)

• Polish (PL)

• Turkish (TR)
  

We are also looking to support Portuguese (PT).

New languages are welcome. Simply reach out to our support.